Shipping Policy
Order Processing:
- Orders are processed and shipped within 1-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order through the carrier’s website using the tracking number provided.
Shipping Delays:
- While we strive to ensure timely delivery, we are not responsible for shipping delays caused by the carrier or due to customs processing for international orders.
- Please note that during peak seasons or promotional events, order processing times may be extended.
Lost or Stolen Packages:
- We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
- Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Address Changes:
- Please ensure that all shipping information is correct at the time of purchase.
- We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us:
- If you have any questions about your order, please contact our customer service team at shopomatix2024@gmail.com or call us at 91-9987769330
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2nd floor , 203, kamacha bhelupur varanasi..
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2nd floor , 203, kamacha bhelupur varanasi..
